Terms & Conditions
Orders are confirmed at prices and under terms in force at date of order and acceptance is submitted to Cesana S.r.l. approval. The order confirmation contains all the data referred to the customer order. The orders are definitive as indicated in the customer order; in case of claims, only what mentioned in the order confirmation is valid as a proof.
No order cancellation is accepted without prior confirmation from Cesana S.r.l., whom reserves the right to debit all costs deriving from it.
PRDUCTION AND DELIVERY TIME
- Standard articles in 3 weeks
- Special dimension articles in 4 weeks
The mentioned production times are approximate, they are not definite, and may not be a pretext for delayed payments or damage compensation.I tempi di consegna menzionati sono puramente indicativi e non tassativi e in nessun caso possono costituire pretesto per ritardi di pagamento o richieste di risarcimento danni.
Prices are ex works Cesana S.r.l., VAT not included. Prices can be modified without prior notice.
In case of payment delay within agreed terms, all the pending confirmed orders will be suspended without necessity of prewarning and considered cancelled under buyer fault, refund of damages is anyway considered. Ownership of goods shall remain in Stilla until full payment has been received for all goods in the order confirmation.
Standard packing in carton box is free. All special packing will be charged at cost.
The goods are consigned ex-factory at Terno d’Isola (Bergamo - Italy). The goods travel under commitment’s risk and danger. The final consignee has to control the goods coming and to report eventually damages to the Transportation company, even in case of goods delivered “free at destination”, within eight days from receiving the Registered Mail.
All our products have a 2 years warranty inludig of the glass panels. As far as the claims are concerned the ruling laws are as per D.L. 24 dated 2nd of February 2002 (Dir 1999/44/CE); Any returned goods operation will have to be written authorized by Cesana S.r.l.
No items can be returned without notice and especially without written approval from Cesana S.r.l.; all authorized goods returned must be delivered to our warehouse “free at destination”, on transport documents must be indicated exact item’s codes and purchase invoice’s details, in case of such dates missing a penalty of 20% will be calculated, on total credit amou
Milan law court has jurisdiction in any disputes arising.
The above mentioned conditions are meant as entirely accepted by the transmission of the order.